❓ Frequently Asked Questions
Find answers to common questions
Q.Is my personal information safe?
Absolutely. We use 256-bit SSL encryption, the same technology used by major banks. Your data is stored on secure servers and never shared with third parties without your consent. We are fully GDPR compliant.
Q.How do I set deposit limits?
Go to your account settings and select "Responsible Gaming". You can set daily, weekly, or monthly deposit limits. Once set, limits take effect immediately. Decreasing limits is instant; increasing them requires a 24-hour cooling-off period.
Q.Can I self-exclude from the casino?
Yes. We take responsible gaming seriously. You can self-exclude for 24 hours, 7 days, 30 days, or permanently through your account settings or by contacting support. During self-exclusion, you cannot access your account or receive promotional materials.
Q.What should I do if I suspect unauthorized access?
Change your password immediately and contact our support team at support@wafaryegypt.com. We recommend enabling two-factor authentication (2FA) in your account settings for additional security.
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